I was skimming through some business books about how to improve employee morale, and it was kind of depressing. There were so many easy-to-implement, common-sense ways to improve morale. The most important thing, they all said, is clear communication.
Clear communication is what I've been fighting for in our store for the last several years, and it's the last thing my boss wants to do. Momentarily, I wondered if this is because she's self-conscious about her poor grammar (and the fact that she knows we notice it). That can't be why, though, because she writes and distributes long, confusing, unhelpful memos frequently.
Man, I sound a tad bitter, don't I?
The main problem with our situation is that all the books I've looked at are about what management can do to improve morale, not what employees can do to improve morale when the boss is against it (by her actions).
Does anyone know of any resources for that type of situation (other than the zen-y ones that tell you to put a positive spin on the bad situations you can't control and can't stand)?
08 March 2010
Why I shouldn't read business books
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